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Terms of Service

Terms of service

POSTAGE (UK)

Free delivery to any UK address. We aim to process and dispatch orders within 24 hours. Delivery is via MyHermes, and will take between 3-5 working days. We can only deliver to the address given at the time of the order. We cannot cancel any orders once they have been despatched, however we can provide a refund.

OVERSEAS ORDERS

We deliver to the UK, Spain, France, Germany, Italy, Norway, Sweeden, Finland and the USA. Please email info@elementgreenrecycling.co.uk for shipping costs to all other countries. 

RETURNS

If you are not happy with your Green Pod, please email us at info@elementgreenrecycling.co.uk. It would be helpful if you could please quote your name and contact details. Please give details of the problem and if you want a replacement or a full refund. 

We want you to be happy with your purchase, so please tell us about any problems and we will do our best to put things right.

PAYMENTS

All payments are processed by Pay Pal on their secure server. If you don't have a PayPal account, you can also pay with a debit or credit card on PayPal free of charge.

These terms & conditions do not affect your statutory rights.